Blackprint Legal
Blackprint Privacy Policy
How Blackprint collects and uses personal data for the website, sales, and platform accounts.
lib/legal/meta.ts.1. Who we are
Blackprint B.V. ("Blackprint", "we") operates https://www.blackprint.nl and the Blackprint platform.
Privacy questions: privacy@blackprint.nl.
2. Scope
This Privacy Policy explains how we handle personal data when you visit our website, contact us, create an account, or use the platform as a customer user.
Processing of customer workflow data on behalf of business customers is also governed by the Data Processing Agreement.
3. Data we collect
- Contact and account data: name, business email, company, role, authentication identifiers
- Usage data: logins, feature usage, support correspondence, and security logs
- Website data: contact form submissions and basic technical metadata
- Customer-provided content: only where you or your organisation uploads or connects it in the platform
4. Purposes and legal bases
- Providing and securing the platform — contract / legitimate interests
- Responding to enquiries — legitimate interests / pre-contract steps
- Billing and account administration — contract / legal obligation
- Improving product reliability and security — legitimate interests
7. International transfers
Some of our providers (listed in our Subprocessor List) process data outside the European Economic Area, including in the United States. Where this happens, we rely on appropriate safeguards such as EU Standard Contractual Clauses, together with supplementary measures where required.
8. Retention
We retain personal data only as long as needed for the purposes above, contractual obligations, or legal requirements. As a guide: account data for the duration of the account and up to 12 months after closure; security and audit logs typically up to 12 months; contact and sales enquiries up to 24 months; and invoicing records for the period required by law (in the Netherlands, generally 7 years).
9. Your rights
Under the GDPR, you may have rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with a supervisory authority (in the Netherlands, the Autoriteit Persoonsgegevens).
Contact us at the privacy email above to exercise these rights.
10. Security
We apply the measures described in our Security Measures page.
11. Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.